Return & Refund Policy
We want you to be satisfied with your purchase. If for any reason you are not, we’re here to help.
Eligibility for Returns & Refunds:
– Requests for return or refund must be made within 7 days of the purchase date.
– The product must be unused, undamaged, and in its original packaging.
– Customers are responsible for the return shipping costs.
How to Request a Return or Refund:
1. Contact us at info@gingeristic.com within 7 days of purchase.
2. Please include your order number and reason for the return.
3. Once approved, you’ll receive instructions on how to send the product back.
4. Upon receiving and inspecting the returned item, we will process your refund within 7 business days.
Please note that we reserve the right to refuse a return or refund if the returned product does not meet the conditions stated above.